Brylane Home
Poor customer service

Discovered them on the website suggesting great savings on comforters.

Had great rates and very good choice, we desired fresh comforters for seldom utilized guestroom. Purchased whole of 3 comforters in addition to an 14-piece Iced Tea Helping collection.

I received emails stating I put an order, but didn't discover until later that no order quantity was about the order. I named many times later to discover standing of my purchase. I'd received no more emails or verification that delivery had happened. Our telephone call led to obtaining following figures about the issues I requested and later within the evening I had been ready to monitor them online.

Once The purchase was receive 8 times after purchasing, the Hot Tea Serving Collection was loaded merely in a lightweight gray plastic carrier and also the slim card-board container inside included an extremely damaged collection using the pitcher and several other items broken. The delivery paperwork mentioned along with a telephone call towards the quantity about the bunch slide established that I really could return broken item, but I had been accountable for delivery and handling expenses and also to deliver the bundle back might charge me no less than $6.50 that was significantly more than I settled for this. The businesses plan is so that something they deliver that's not worth time for them at a price of $6.50 doesn't have to be well-packaged.

I've discovered a tough training to not cope with fresh online retailers without more study. I'd never purchase from their website again and might inform others to not aswell.

Company: Brylane Home
Country: USA
Site: brylanehome.com

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