David Basher - Magic Moment Photography
Brides beware of this photographer will change your prices and hold pictures until you pay them

Last year in the course of planning our wedding at the Amelia Island Ritz Carlton, I was provided with a list of preferred photographers by the Ritz Carlton. My wedding planner, Shannon McHugh, encouraged me to use David Basher of a Magic Moment telling me that she had used him in various other weddings and would even be using him at her own wedding. Looking back, I should have seen the red flags and cancelled the contract. A contract was sent over to me via email which I signed and sent a check for the deposit. Thirty days later, I received a call from Magic Moment that they had lost the check and requested a replacement check (which I promptly provided). The week before my wedding, I still had not heard from David Basher the photographer, so I contacted the office multiple times before getting him on the phone. I wanted to give him a list of people that I wanted photos of at the wedding. Big waste of time since he did not take one of them. Immediately after the wedding, I was contacted about making full payment of the package. I was told upon making full payment, the photo proofs would be uploaded onto a website for viewing. I made full payment on April 12.. My wedding was April 5&then after numerous more telephone calls to Magic Moment, the proofs were posted on the website at the end of MAY. I had to request a hard copy of the proofs, upon which I selected the photos for my album and the two family albums I had ordered... After numerous emails and telephone calls, I finally was able to get David Basher on the telephone in September to find out where my albums and photos were as it had been 5 months since placing the order. I was told they had lost my order form and wanted me to re-select the photos... This was 5 months after placing the order, with no telephone call or email to let me know that they had lost the order and needed me to re-select... I had to track them down. I bite my tongue, went through the selection process AGAIN... And Now the last week in January, I emailed David Basher as to now its been 10 months since the wedding if I would recieve the album prior to our one year anniversary? It was at this time, he informed that I would owe an additional almost $300.00 if I wanted the album..in fact, he proposed to send the album via COD. Are you kidding? I have to wait 10 months for my albums and he is holding my albums hostage until I pay him an additional $300??? My husband and I reported David Basher to the Ritz Carlotn as well to have him removed from the preferred photographer list... Brides BEWARE. This was a nightmare and apparently a game he is used to playing.

Company: David Basher - Magic Moment Photography
Country: USA
State: Florida
City: Orlando
Site: magicmoment.com

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