Revol / Revol Wireless
Holding my phone hostage! I can no longer use my phone!

It all started when I turned the phone off on my son when he ran up the SPRINT bill. He thought he would out do me by taking the phone I had purchased and have a plan for over to REVOL and have it activated. Well now I want to re activate the phone back on to my Sprint plan - I have to pay for it anyway due to not wanting to break the contract.

We took it to the Sprint store but the could not do any thing - said that REVOL had put a "CODE" or "Progam" in and would have to take it out so they could re activate the phone. SO over to REVOL we go and are informed that "they put the program in but do not take it out". So I called the company and was told the same thing.

SO now I have MY phone with there program in it and they will not take it out. If I do not use there service I do not have a service I can use at all. I feel like my phone is being help hostage and if I do not use there service I can not use my phone at all. It"s my phone. I SHOULD BE ABLE TO DO WHAT I WANT AND USE WHO EVER I WANT AS MY CELL PHONE PROVIDER! There only response was "He signed to activate it". That does not mean they get to make my phone so it can NOT be used with anyone but THEM!!!

Company: Revol / Revol Wireless
Country: USA
State: Indiana
City: Indianapolis
Site: revol.com

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