Quantum Financial, Quantum Financial Solutions
Quantum Financial Solutions Merciless, Deceptive Quantum Financial Rips-off Stage V Cancer Patient

My husband battled colon cancer for the first 10 months of 2001. A 2nd metastisis was then found in 2003. He was unable to work during this time due to extremely harsh chemotherapy treatments. As a result we fell behind on taxes and other bills, and were still catching up some 4 years later.

Quantum Financial solicited us in December with a "guarantee" that they would help to solve our back tax problems. (This guarantee is on their web site by the way). They said they could cut the total back tax amount, and had other "strategies" to help resolve the $9000 back taxes we owed.

They indicated that they normally work with larger cases than this, so I said okay, I'll get someone else. But they said no, we want to help anyway, you've had such a rough time. I gave them $750, part of which I had to put on a credit card, but figured it was worth it if they could save me thousands in the long run.

I have numerous emails and documents indicating that Quantum would work with the IRS on my behalf, calling this a "resolution project". The first letter I received from Judd Kalush said "We are looking forward to working with you to achieve the successful resolution that you seek."

Judd Kalush 1) set us up with a payment plan with the IRS starting Jan '08,2) in Feb of '08, had us write a letter about our struggles for an "Abatement of Penalties" to be filed, and 3) indicated he was going to refile a missing tax return on our behalf.

I detailed our struggle with cancer and finances in the Abatement letter and forwarded to Judd. I then found the lost W-2 form for the missing tax return he was going to file for us.

In April of '08, after almost hitting the 5 year mark, my husband's cancer returned in a lymph node above his clavicle bone. Once again, he could not work, and in fact, they did not expect him to survive this 3rd metastisis. I informed Quantum, and asked for an update on the "resolution project".

In May of 08 Judd's assistant emailed me "I' m sorry to hear about your husbands condition. Your abatement narrative was received and almost ready to be submitted to the IRS. Judd is out all this week. We will call you next week to see if there is anything we can do to lower your monthly payment."

Then in August '08, I was informed that Judd was no longer at Quantum and that I would need to sign new documents to work with Mike Wallen. He wanted more money to go forward in doing anything more than what had already been done, which was to set up the payment plan. The Abatement was never filed, nor was the missing tax return.

I told Mike that my husband was dying and could not work, that we didn't have more money, and that I needed their help more than ever. I asked him repeatedly to explain what service they had performed for $750, but got the run-around.

My husband had experimental, life-threatening surgery in Nov. 08 to remove the "inoperable" tumor on his neck. About this time, I received an email from Mike that he was "closing my case" since I didn't send in more money. I can't believe any person or company could be this heartless.

The only thing that Quantum accomplished was to set up with a payment plan with the IRS, something I easily could have done myself. I want my $750 back, I desperately need it.

I will definitely be reporting this company to the Better Business Bureau. Do not get involved with quantum financial!

Company: Quantum Financial, Quantum Financial Solutions
Country: USA
State: Colorado
City: Boulder
Address: 5303 Spine Road, 2nd Floor
Phone: 8888527978

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