Synapse Group, NewSub Magazine Services
NewSub Magazine Services charged my unactivated CITI card without my authorization
- 12-30-2008
- 51
Recently, I kept getting CITI card's automatic phone aboout my unactivated credit card. I didn't pay attention since I never activated the new credit card that they sent me. Finally, I made the call trying to activate my credit card, and then they told me that the card has been activated and I have $270 unpay bill (for 4-6 magazines?) from the NewSub Magazine. I was so mad. Then I called time magazine and found out that they automatic extend my subscription. I asked Time magzine to cancel the subscription. The operator told me that I have to contact Newsub to cancel the subscription, which I never aware that I ordered the magzines from them.
I called the Newsub. There was no option to talk to a custmor service, and this automatic system wouldn't let me cancel the subscription immediatelly.
I am so pissed, really, not only the unauthorized charges, but also the interest that credit card company charges (It has been three months, since the unauthorized charge). Most importantly, it is possiblely going to hurt my credit due to this fruad company, Newsub magazine.
Company: Synapse Group, NewSub Magazine Services
Country: USA
State: Connecticut
City: Stamford
Address: 225 High Ridge Road. East Building
Phone: 8778130320