BHM Golf
Poor customer service

FYI before purchasing items from this company. I've had to deal with Mr. Brian Meyer's regarding golf clubs order for my husband. When we received the merchandise, the wrong club was delivered (not what I ordered). We took the time to return the club, but Brian Meyer, never contacted (returned calls) us as to when the correct club would be delivered. After two month my husband contacted him several times to see what was the delay in receiving his golf club, Brian would alway answer the phone in a rush like he was busy, rude tone and would never return the call, or would tell him the club has been ordered. One day I took it upon myself to contact Brian Meyers to get status on my order. When he found out who I was, he told me that he would call me back. I asked him when. His reply was this morning. I asked him what time in the morning would he call back (I refused to be brush off) he told me by noon, in another rude and arrogant tone. Brian Meyer, again failed to return my phone call by noon. When I contacted him (the same day pass noon) again, he had the nerve to get ignorate & rude tell me that I was harrassing him and that he would call the police. I told him to go ahead and call... I too will call the police, the Better Business Bureau, and the Illinois Attorney's General office for charging my credit card on a product that has yet to be deliver especially on a returned item that has yet to be credited back onto my credit card... in other words "FRAUD MR. Meyers". He then changed his tune started to cry and begged me not to contact make any contacts and that I would received the correct golf club within 2 week. After 4 months (from the original purchase date).. So glad I do not have to deal with this fool again! I did file a complaint against BHM Golf, in hopes the business will be shut down as well as charges being filed again him. Brain Meyers is VERY unprofessional, ignorate, mistreats customers (RUDE), no business sense. I hope the Illinois Attorney General's Office, goes after him and his business for trying to fraud or did fraud other consumers.

Company: BHM Golf
Country: USA
State: Illinois
City: Villa Park
Site: bhmgolf.com

  <     >