Century 21 Northwest Realty
Lied about deposit refund

All around poor and would advise anyone to run from this place, upon moving in the rental property the yard was trashy there was debris inside the house from a remodel, so my wife and called them and nothing came of it and so took it upon our selves to clean the place up.

Washer hook ups were leaking water in the garage, called again and nothing so i fixed it my self, in mid summer the ac broke 112 outside and about 100 in the house called several times and finally got ahold of some one and was told it may be a few days before they could get any one out to look at it and to just put a wet towel around our necks and we would be fine.

I almost lost it and called an ac repair service, and in less than 30 mins the guy was on the roof replacing the ac compressor and sent them the bill for it which they did reimburse me for after us contacting the home owner and telling him what had happened, after that we started our look for some where else to live and decided to purchase a house.

Upon moving out the house it was cleaner than we moved in (we were only there for a year) and scrubbed every thing down from ceiling to floor the place was spotless changed the ac filter with a brand new one the day we left and completely cleaned all appliances in side and out, well when it came time for our security deposit to be refunded the check was for 254 dollars out of 970 and it had a itemized list of charges 200 something for ionization deodorizing, 125 for dusting, 15 for new air filter, 35 for cleaning stove 100 something for cleaning yard and so on.

So we called to try to figure out what is going on and was told we will call you back about the matter well a month goes buy and no call back, call again and said we will call you back a few weeks go buy and you guessed it nothing, we call again and we are given the run around about the fictitious charges and just flat out lied to about the keeping of our deposit.

This is my experience with century 21 north west realty, i would never recommend nor do business with them ever again. Stay away from that place they are a bunch of lazy, untruthfull crooks.

Company: Century 21 Northwest Realty
Country: USA
State: Arizona
City: Glendale
Address: Ste B113, 6630 W Cactus Rd
Phone: 6239790065

  <     >