Realtystore.com
Problems with refund

I had paid $1.00 to view thier web site for one week and did not realize that they would automatically sign me up for a membership costing $39.80 a month. After three months I received an overdraft statement from my bank.

I am religous with my checkbook and called the bank to find out what was going on. With the help of the bank I was able to get the contact information for this company. They did not send any statements or emails saying money was being deducted from my account, I had no idea.

Once I contacted this company the man I spoke to told me I was stupid and that I could go online to cancel my account and print off their refund application. On the application it states that it would take 4-6 weeks.

During the 8th week I emailed them about the status of my refund they wanted to give me $39.80 and three months "free" to use their site. They have taken $119.40 out of my account with out my knowledge and cost me $30.00 overdraft fee.

This company intentionaly mispresents itself and then makes the refund process so difficult that some would probably just cost their losses.

Christina
Louisa, Kentucky
U.S.A.

Company: Realtystore.com
Country: USA
State: California
City: Santa Barbara
Address: 3 West Carrillo St. Suite 201
Phone: 8004731783

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