Papa johns
Bad customer service

I called to order a pizza and the person that answered the phone and asked me what I wanted was VERY rude! After continuing to talk to him, I told him he didn't need to be so rude. He just laughed. He gave me the delivery price and I told him we were going to pick it up because it was quicker. He then smarted off the price to me and hung up on me. I went to pick up my pizza and said I wanted to talk to the manager. The girl told him and then her walked away. I knew from his voice that the manager was the one I had spoken to on the phone. He came back later and I told the girl again that I want talk to the manager. He replied "I'll be there in a minute!"

He finaly came and I told him about what had happened (knowing it was him that I spoke to). I told him that he had no right to speak to me like that. He said that he would find out who it was (knowing full well it was himself.) There was no one else there except for 3 very young teens. He didnt say he was sorry or anything else.in the mean time, another man came in and was telling my husband that his wife told him how rude he was. She is also going to make a complaint.

We get a pizza every Friday night and the last 3 Fridays we went to this papa johns location. I assure you that this manager should not be treating anyone like this and to find out he is the manager is shocking. I will not be ordering any pizzas from papa johns again. Even though I love those pizzas, It's not worth the rudeness!

Company: Papa johns
Country: USA
State: Indiana
City: Indianapolis

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