Smart Lidz
What A Rip Off? - Smart Lids

I purchased the smartldz, buy 1 set, get 1 set free with an additional shipping charge of $7.95. I assumed that shippig charges for the 1st set was also $7.95. I searched the web site to find the shipping charges but there was no info anyway. Imagine my surprise when I hit the "submit order" button and saw the final total for my order was $56.75. They are charging me $36.75 for shipping alone. The 2 sets of lids only cost $20.00. I tried calling, no one picks up. It's a recording. I did call 866-608-8635 and was told that I could contact using their email address. HERE'S THE CATCH! They tell you to email them at smartldz@custservdirect.com. I tried that and it came back undeliverable. I listened to the recording again and she said to email at smartldz@custservdirect.com BUT she spells out the following email address: smart@custservdirect.com. NO LIDZ in the email address at all. I used this email and it did go through.

Good luck to the rest of you who got sucker as well!

Company: Smart Lidz
Country: USA

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