Verison Fios
Horrible customer service

I disconnected my service 12-12-07. They withdrew money from my bank account in January instead of reimbursing me the rest of December. Now they have sent me to collections for the amount they owe me! I don't know how to get this straightened out. I have literally spent over 100 hours on the phone with them over the past 9 months trying to get this straightened out. What do I do?

Company: Verison Fios
Country: USA

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