Bender Ball
Bad service

I order the bender ball online. I received my item last month. On September 11 I was Checking my online bank account and found out another $30.00 was debit from my account. When, I called, I was informed that I was enrolled in a continuity program and there was an online disclaimer informing of this fact. There is no such thing on bill of sale, nor attached to my packing slip, I did not see anything to let me know that I was signed up for this. I call the company in the same day and they said they already had ship the merchandise, which I found out later that was not true. They shipped on the 15 of September. The costumer service said that I have to wait until I receive the merchandise and then return to them. Then after 7 to 10 days after they had received the merchandise they will make overturn the charge.

I think this practice is very dishonest and sneak, and they have a Very rude customer service. I have contacte them four times over the phone without any success for the issue to be resolved.

Company: Bender Ball
Country: USA
State: California
City: Van Nuys
Site: benderball.com

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