First American Payment Systems Aka Certified Merchant Systems
Certified Merchant Services Aka First American Payment Systems Sneaky Mistreatment of Long Term Customers, READ THE FINE PRINT!

Merchants beware of this company. I signed with them in and used them till 2007. I called to cancel their services and asked if there was any cancellation fees. I was told no because I had been with them such a long time. Well obviously someone in their accounting/collections department had a loop hole in which to soak me for an addtional $250. They tried to ACH my business account by using CMS, I caught it in time and put a stop payment on it. Then I receive a letter that informs me there is a early termination fee. I called and was told that I needed to send a letter in stating I no longer needed their services. I did so, a few months later they tried again to ACH my account by splitting the original fee in two ACH payments of $137.50 a $25 nsf fee for the first attempt and using the name BANKCARD. I again got my bank to reverse the charges. Now 5 months later they again debited my account by splitting the fees 4 different ways. This time my bank will not reverse the charges because they say it is on some contract that I owe them the money.
After 4 years of service from them and because I told them I was going to use another processer they found a clause in the original contract that says the term was for 3 years with an automatic 24 month extension and unless I notified them 90 days prior to the end they were entitled to a DECONVERSION FEE! At the rate that business's fail on a daily basis, it is a shame that after 4 plus years of loyalty to this company they feel it necesary to stick me. I'm stilll working on a way to retreive my money, but for all the other unsuspecting merchants out there WATCH OUT FOR THIS COMPANY!!

Company: First American Payment Systems Aka Certified Merchant Systems
Country: USA
State: Texas
City: Fort Worth
Address: 100 Throckmorton St. Ste. #1800, Fort Worth, TX 76102
Phone: 8007012831

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