U-Haul
Did not honor reservation Thus, I had to drive 20 miles away to pick up a smaller truck and got fined by my land lord for leaving the larger furniture. Danbury CT
- 09-19-2008
- 33
I made a reservation with U-Haul in Danbury two weeks in advance for a 17 feet truck.
The night before my move they called me to let me know that they did not have any trucks available in Danbury and I had to drive almost 30 miles away to pick up a smaller truck, or take a smaller truck.
Some of my furniture did not fit in the 14 feet truck, and I had to leave it behind and pick it up later. I will be charged a fine by my landlord for "delaying the move-out day" out of my deposit.
U-Haul did not give me any discounts for not giving me the truck that I reserved, nor the gas that I had to spend, and on top of that they were extremely rude.
Do not use U-Haul, try one of their competitors.
Company: U-Haul
Country: USA
State: Nationwide
Address: Danbury, Ct
Phone: 8777971466