Z-tel Communications
Z-Tel False Charges

I have been recieving telephone charges from this company that I did not make. I have informed them of this on 1/26/01,1/27/01, and 3/03/01. I have now been informed that my account is in collection, and they are threatening to cut off my service. They can only tell me that the problem is being investigated and that I must pay for the calls I did not make and wait to be credited. They cannot tell me how long the investigation will take, nor can they let me speak to an investigator. These are mobile maritime calls. I have never made any of these types of calls. They are as follows: 11/05/00- 1 minute for 1.25,11/07/00-4.5 minutes for $5.63,11/08/00- for 5.4 minutes for $6.75, and 11/08/00- 46.4 minutes for $58.00. Any further information needed contact me. Also the free 200 minutes of free long distance calling time each month has been promised but is not always reflected in the billing. When you contact them about this they promise to investigate but do not get back to you.

Company: Z-tel Communications
Country: USA
State: Alabama
City: Atmore
Address: PO Box1059
Phone: 8005114572

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