AT&T
Dishonesty

I signed up for AT&T wireless by bundling my home phone. I spent an extended amount of time going over what cost would be involved. There was no mention of an activation fee. I did not learn of this fee until after everything was activated, and acessories were bought. I called and complained and they said they would log the complaint. What I want to know is this a common practice of not disclosing all fees until it's too late? And I want to warn others of AT&T's dishonesty. Also the man logging my complaint lied about the rebate program: stating the reason I did not receive anything in the mail, they no longer use paper. I called the rebate # which told me they would mail me form and was clueless as to the no paper. It sounded to me as if it is a way of getting out of the rebate, making it hard to get so that it would remain unclaimed.

Company: AT&T
Country: USA
Site: att.com

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