MP3Suite
A complete ripoff!

MP3Suite.com is a COMPLETE RIPOFF!

I found the complaint site after trying repeatedly to get some help from MPESuite.com after I had trouble downloading music files from their site this after purchasing a two-year contract. I have had exactly the same results in my attempts to rectify the problem as a Senior citizen from Maryland who also filed a report on this company. Furthermore, I cannot seem to get a refund. Sales, and Billing do not answer e-mail messages (there are no phone numbers to contact these departments) so I guess they've got my money and I've got a bad taste in my mouth.

Interestingly, this site comes highly recommended by independent rating agencies so I'm beginning to wonder just how reliable this entire industry really is. I will not join any other music sites after this experience.

I have been able to reliably download music files from Amazon.com, but they have a more limited offering of single pieces which is how I prefer to purchase my music.

Below, I quote the gentleman from Maryland since his experience exactly mirrors my own

MP3Suite.com does not honor its 100% satisfaction guarantee; and its customer service and tech support are nonexistent.

Purchased 2 years unlimited music download in April. Despite numerous attempts using canned instructions, music would not download. Requested tech support—no response. Requested refund—no response.

My request for refund was well within the timeframe required, but has been ignored.

So, if you are tempted with MP3Suite.com's promises, beware—you might be sorry.

Another Senior citizen
Chicago, Illinois
U.S.A.

Company: MP3Suite
Country: USA
Site: mp3suite.com

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