USA Magazine Exchange
Gift ripoff

During the Christmas season my husband received a phone call from the USA Magazine Exchange. They promised him a gold watch worth $200, so he said that he would take the magazine subscriptions. They did not advise him of any kind of cancellation policy, nor was there any in any of the paperwork that came in the mail a week later. When I found out what he had done, I told him that he needed to call them right away and cancel because we don't have time for them, and it was a big waste of money.

He and I both called and only got an answering machine wanting us to leave our name, number and account number... This was done less than two weeks after the initial call! I called my Credit Card company who is disputing this (they have also called the company and only gotten an answering machine!) for me but the charges continue to be put on my account! I have also written (a month later since I received NO calls back!) a letter to the Magazine company telling them that I wanted this cancelled.

I got a letter from them today, OVER a month after writing to them, telling me that "they have established our order as a result of a verbal agreement and that they invested a considerable amount of money in advance to various publishers and for this reason, our account is not subject to cancellation". Has anyone else found a way out of this mess? What more can I do? They cannot say that they have NO cancellation policy, which is what they are virtually telling me. I have sent all the magazines back and have yet to receive any kind of "gift" at all from them or anyone else.

Company: USA Magazine Exchange
Country: USA
State: Arizona
City: Phoenix
Address: 8607 N. 59th Avenue E-2
Phone: 8009821417

  <     >