Megabus
Discrimination

I had a 5:30 pm reservation for a New York-to-Boston bus trip on Friday (August 1). I arrived at the Megabus' stop at 4:30 pm. There was a bus waiting and there were seats still available. Therefore, I asked the supervisor if I could take the 4:30 bus and he did not allow. A couple of minutes later, a girl arrived at the bus stop with a 6:30 pm reservation. She asked the same supervisor to take the 4:30 bus and he allowed her without additional fees. I asked the supervisor again if I could take the 4:30 bus. He, again, did not allow me and suggested me to pay $45 if I still wanted to take the 4:30 bus. I then asked him the reason that he allowed the girl to take it and he said "she's going to love me forever". I felt discriminated and did not feel safe using the company's service with such discriminatory treatment. I decided to leave and did not use the service at all.

Company: Megabus
Country: USA
State: New Jersey
City: Paramus
Site: megabus.com

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