Circuit City
Resells refurbished items for full cost of a new item

I used Circuit City online to order then pick up a keyboard and mouse combo hoping to save time and money on June 15. What I got instead was a refurbished keyboard and mouse not labeled as a return item and sold to me as a new product. I paid the amount for a NEW product to receive a USED one. The keyboard had dust and grime between the keys and the mouse was scratched up and obviously worn having just being taken out of the package. The packaging even was missing the six AA batteries that came included with the box and it's software sticker was obviously opened previously. I called the Circuit City location from where I pick up the item to receive feeble excuses. They didn't even offer any compensation for their error except for an exchange. Which can be all fine and dandy if you like wasting extra time, money, and gas just to drive back there for the exchange.

Company: Circuit City
Country: USA
State: California
City: Daly City
Site: circuitcity.com

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