Paul Nestor Photography, Ourweddingphotos.com, Paulnestor.com
Photographed our wedding, took our money, still haven't given us our photos

We've repeatedly tried to obtain the wedding photographs which we've paid for, but over a month has passed and we still have no photographs. Every time we call Paul Nestor, he gives us a new reason as to why he doesn't have them with a new promise date for us to pick them up.

Nature of communication regarding said issue:

* 6/17 (12:30 PM) Mr. Paul Nestor approached us outside San Diego City Hall to photograph our wedding. Mr. Nestor gave us a sheet of paper telling us to go to http://ourweddingphotos.com on 6/20 to view the photos.

* 6/20 (3:50 PM) - I attempted to view the pictures but the link provided did not work. I emailed Mr. Nestor the following: "I've tried the link on your site. It states Page Not Found. Please advise."

* 6/20 response to email from Mr. Nestor: "Dear Friend: I recieved your EMail about your wedding photos. I am having a technical problem in up loading these imges to the site. If the site is not up and going by Sunday, Please call me and I will make a time to meet you personally. Thank You: Paul

*6/23 (8:38 PM) Link still didn't work, sent reply email to Mr. Nestor: "Hey Paul, I've noticed the link still doesn't work. When are you free this week for me to view the photos? Thanks."

*6/23 Reply from Mr. Nestor - "I am having a problem with the uploading of these images. Please call me and Ill get the prints to you. They are great."

*6/27 Met with Mr. Nestor at his home to view photos. After looking at the photos I selected 9 photos and a CD of the images. I later stopped by the bank and withdrew $143.00, and later dropped off the money with Mr. Nestor at which time he presented me with the invoice stating delivery by 7/8.

*7/8 Phoned Mr. Nestor, was told the company in Seattle that was developing the photos would take a bit longer due to there being so many.

*7/15 (11:18 AM) Left a voice mail for Mr. Nestor.

*7/18 (1:06 PM) Left a voice mail for Mr. Nestor.

*7/21 (12:09 PM) Called Paul, stated the photos would be arriving via FedEx today. I asked Paul to contact me as soon as they arrived as I would be in his neighborhood and would pick them up. No return call that day.

7/23 (1:19 PM) Paul stated to me that the company in Seattle had mailed all photos but mine because the coloring wasn't correct. He stated they would arrive later today. I asked Paul again to contact me and I would pick them up.

7/24 - Spoke with Paul who stated the photographs would be available at 9 PM. Since I am leaving town he stated he would email me the photos so that I could at least show my family. Paul promised I would have the photos in my email by 9 PM.

7/27 - Still no photos via email.

Company: Paul Nestor Photography, Ourweddingphotos.com, Paulnestor.com
Country: USA
State: California
City: San Diego
Address: 710 Devon Ct
Phone: 8586888888

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