Best Buy
Defective Compaq laptop and warranty repair still cost $210

Bought a Compaq from the Commack NY store. It didn't work when I got it home. Brought it in for a replacement, was told no they had to 'repair' it. Well, 3 trips of going back and forth and no satisfaction until the 4th time and then it wound up costing me, and I had a warranty, $210.00 for repairs and the technician's 'time' for fixing it. They never honoured anything in the warranty and the Compaq still *. Went and bought a better model elsewhere's... Their customer service is the worst! Consumers beware. Do your homework.

Company: Best Buy
Country: USA
Site: bestbuy.com

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