TaxACT.com
TaxACTonline.com a contracted by the IRS for federal filings produced incompetant work when it comes filing state income taxes!

TaxACTonline.com was paid for what they advertised on their website as a online tax filing for PA State Income tax filing. What they provided a tax form that had to printed out (you a informed of this after in enter in credit card information) then send in to the state department of revenue. The form I received was greatly incorrect rendering it unusable. TaxACTonline.com refused to refund monies paid for a service/product not received. What was offered by the company was a correction of the form.

To reiterate:
1) TaxACTonline.com falsely advertised online filing for PA State Income Taxes.
2) TaxACTonline.com charged this consumer $15.95 for incorrect unusable tax form to be printed and sent in via mail.
3) TaxACTonline.com Refused a refund of services/product they did not produce.

In my opinion which was formed by my personal experience, TaxACTonline.com should not be used due to their incompetance (in this case) and refusal to refund monies paid in good faith.

The question is: how many more filings were produced incorrectly?

Company: TaxACT.com
Country: USA
State: Iowa
City: NE Grand Rapids
Address: 2nd Story Software, Inc., 5925 Dry Creek Lane
Phone: 3193733600

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