Scholastic Billing Procedures/Phone Calls
Repeat bills, collections, unhelpful customer service reps Baltimore

They call and want you to try their product for a couple of weeks, if you dont like it you can send it back. Most of the products are consumable—stickers, workbook, writing. They have billed me for merchandise never received. I called and asked them to stop sending "preview merchandise" Customer service rep said she could not. I said "could you call when merchandise is sent" no. They call constantly and I always recognize it as "Connecticut Call" on my caller ID

Company: Scholastic Billing Procedures/Phone Calls
Country: USA
Site: scholastic.com

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