Flat Rate Moving, Flat Rate Movers, Flat Rate Systems, LLC
Flat Rate Moving, Flat Rate RIP OFF, Flat Rate Fraud, Failed To Perform, Damaged Expensive Furniture

Flat Rate Moving, Flat Rate Movers, Flat Rate Systems, LLC, came and bid on 'property never visually inspected', 'Guaranteed Price', 'Guaranteed Delivery'...

A new branch office out of Oakland, Ca. The main branch in California, is out of Los Angeles. They did NOT inventory our personal property. Very new furniture, damaged. Diningroom set, Bedroom set, Antiques, broken, busted, scratched.

They REFUSE, to come 'look at the damages'. They REFUSE to 'move the remaining rooms, after 'being paid IN FULL'.

Our Mahogany piano, was 'dropped' on our entry steps. It busted the top, and second step, and splintered the bottom back of our piano, dented it along the side, and underneath.

I was awakened early this morning, the 'first time' I'd slept on our 'Four Poster', King Size bed, it 'SLAMMED', to the floor, slid me off onto the side of the bed, because 'they didn't set the frame up correctly', and the 'person who disassembled it' wrote NO instructions, nor did they 'come to 're-assemble' it.

"NO SURPRISES" is 'one of their mottos! No Surprises??!!! Try being 'slammed' to floor, in your bed, (after having two failed spinal fusions and on Social Security Disability).

Try 'having blood clots', and 'FLAT RATE' refusing to let you in your own bedroom while the 'shoved your personal items into boxes', and 'your LIFE SUSTAINING MEDICATIONS'...into boxes NOT LABELED... My wife also is on Social Security Disability. She's been on life support twice, and one of the 'Relocation Reps', wrote and 'made light' of her 'thought process', or 'not being able to make up her mind'... Over 'VALUABLE ITEMS', they had 'thrown outside' in our backyard...???

It's been a DISASTER, Honestly. They've 'tried to shuffle paperwork'. Charged our Credit Card with the 'wrong name' on it. They REFUSE, to come 'look' at the damages. They REFUSE, to help us 'fix the bed' where my wife and I can 'lay down' properly.

FLAT RATE? Beware! They tried to 'add' $150.00 per hour, 'additional fees', for 'waiting' for the US to 'pack our own boxes', when they had NEVER even 'PERSONALLY VIEWED/INSPECTED' an entire property but gave a 'bid' for moving/delivering.

We've had to contact the Public Utilities Commission, and are in the process of filing a complaint. Antiques, Family Heirlooms, bashed, broken, damaged, with NO REMORSE, NO ATTEMPT TO ADDRESS THEM, or Replace, repair, reimburse.

They seem to have 'no conscience' in the 'Supervisor Roles'. Some of the Workers, are/were very nice. Unfortunately, they've been 'recruited' by some very dishonest, underhanded, deceitful employers, who cannot possibly be 'Honorable' to work for, if they treat Disabled Persons like they have us.

If you should chose to 'Believe The LIE' of "NO SURPRISES"... You've been warned. I'll post an email address soon, to help others, and will update this. I have pictures of the damages, busted items, and the 'incomplete paperwork'.

They 'NEVER' asked if we had 'read' the "Important Information" from the PUC Guidelines. We have NO BED to sleep on, are in our front room, my wife on IV, they REFUSED, TO BRING HER IV POLE...

"NO SURPRISES"... You've been informed. Don't be 'surprised' by 'flat rate rip off...

Company: Flat Rate Moving, Flat Rate Movers, Flat Rate Systems, LLC
Country: USA
State: California
City: Los Angeles
Address: 2445 E. 12th St. Bldg. C

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