Quicken Loans
I am another victim of Quicken Loans scam/ripoff against consumers

I foolishly belived Quicken Loans to be reputable because of their association with SalliMae (Student Loans). Because my history with SalliMae has been positive, I did not think Sallimae would endorse/lend their name to a Company committing fraud upon the public. I was so wrong!

I am a first time homebuyer shopping for my first home-mortgage. My representative at Quicken was Nicolas Tomas. He seemed personable and assured me that based on my credit rating, job history etc., obtaining a home loan would not be problematic. Maybe I should have sensed a scam when he asked for a $500.00, good-faith deposit. I did ask plenty of question but was mislead into believing the deposit would either be applied to closing cost or refunded (in the event the loan was not funded).

At the outset, all the documentation, verifications and proof required was submitted. Nicolas called frequently to check on the progress of my house-hunt. Despite his lack of knowlege of the California real estate market (the low estimate for property taxes in the GFE was unreal) I felt so optimistic closing on my dream house would be uneventful. Again, I was so wrong!

During escrow was the first time he bothered to ask the property's zip code. Guess what he said — "DECLINING MARKET we didn't know. You'll need an additional $5,000 to close. Can you get it from your retirement account?"
I really loved the house so I found the additional $5,000. Then guess what he said — "Your income did not check out." My response: How could my income be a problem at this point... I work for the State. I've given you pay stubs, tax records, you've verified my existence with my employer for God sake. He knew that wouldn't work so he went back to "Declining Market and we need an additional $7,000" (that makes $12,000). My response: This is a bait and switch... Refund my $500.00. Nicolas said he would send my request to their accounting department. I expected a prompt refund. Again, I was so wrong!

Initially My credit card company reversed the transaction and credited my account. However, Quicken re-charged the account for $500.00. How can they justify taking money this way? Something has to be done. Anybody know a good class-action attorney?

Company: Quicken Loans
Country: USA
State: Michigan
City: Livonia
Site: quickenloans.com

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