Tracfone
Paid for airtime that I cant use

I purchased a tracfone for my 89 year old father in case of an emergency. I paid 30.00 for airtime.

Then after emailing, calling, receiving 2 new sim cards, reprogramming the phone, and it still DOESN'T work (I can't call out, I can't receive calls, I can't call customer service with it, it displays "unregistered sim", "no service", and "emergency only") that I CANNOT GET REFUNDED FOR THE 30.00 I PAID TO SET THE PHONE UP FOR MY FATHER!

I have called the corporate office and am at my wits end since I spent the 30.00 for the air time that can't be used plus the cost of the stupid phone.

The only thing I get is, "we cannot refund your money" BASICALLY! You pay for something you don't get! That's a SCAM and a RIP OFF! Something needs to be done about Tracfone and their deceptive practices.

They are getting money for something they are not returning in services. I was and am willing to even send them the SIM cards back to them.

Company: Tracfone
Country: USA
State: Florida
City: Miami
Address: 9700 N W 112th Avenue
Phone: 8008765753

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