Target
Patio Furniture defective no recourse for customer after 90 days

Shops, Products, Services

Bought a patio set from Target (local brach) loved it. But after much care I have found that the set I bought has multiple problems with mold. I contacted Target's guest services by phone and explained my problem. I was told that if the purchase was made over 90 days then they just refer to the vendor. When I asked the question about quality, and backing the customer if the vendor did not help upon fixing the problem I was told "it's just our policy to refer to the vendor... Sorry".

So, I have currently called the vendor and left a message. The set is beautiful but not cheap. I have since found other people with the same problem with the Meraseine patio set. I find myself extremely upset since I bought furniture covers to protect this very thing from happening (since it's wood). At this point I have spent about 1,700 dollars on the set with expensive outside furniture covers (purchased elsewhere).

The lack of service from Target is shocking and appalling! Regardless of how well I took care of the set it was going to mold. If I knew this, I would have NEVER bought this set.

I have since wrote a review on Target.com site, but strangely no reports under 4 stars are reported! Obviously, customers can only read about positive reviews! (could not possibly be censored..)!! Do your research before buying ANY product at Target! I will no longer support Corporate Thief's like Target. Buyer Beware.

Happy Shopping.


Company: Target
Country: USA
State: California
City: San Jose
Site: target.com
  <     >  

RELATED COMPLAINTS

Target
Target's shipping charges are ridiculous! - Tiverton patio furniture

Target
Target will not honor their advertised sale prices - Bob stroller, Graco pack n play, patio furniture

Target
Target provided great

Target.com
Ad customer service

Target
Consumer Report

Target.com
Target review

Target.com
Target Bad experience

Target
Target and Paypal have ripped me off

Target
Target review

Target
Customer Service? Yeah Right! More Like Customer Disservice Worst return policy I've ever encountered