ADT Alarm Systems
Rip off, mis leading, incompitent, thieves

Shops, Products, Services

I received an offer via e-mail in regards to the ADT $99.00 install fee, free equiptment on a three year contract. I contacted the number on the website and scheduled an appointment with the service rep. I fully explained to the rep that my house was pre wired and with no telephone line. The rep told me that they offer a wireless monitor and would only be an addition few dollars a month. No problem. I scheduled the install date and PREPAID the the installation fee.

Installation Rep showed up at my house in a two seater car??? He told me that he was there just to install the wireless monitor and that was it. I called the CSR for ADT and she told me that that was all that they were scheduled to do. Whereas the offer they sent me was a full hook up.

Anyrate, I called and spoke to rep and asked just to get my money back and I would do another source on the alarm. I canceled the installation on 02/09/08 and was told that my money would be returned to me 7-9 days. I'm stioll waiting. I called and spoke to the supervisor for ADT and she told me that it could be thirty days until I see my money. BE AWARE of their offers and do not prepay!!


Company: ADT Alarm Systems
Country: USA
State: Florida
City: Orange City
Phone: 2142695753
Site: curtis@localalarmdealer.com
  <     >  

RELATED COMPLAINTS

Platinum Protection
Terrible experience

Verizon
Fios internet Install service review

Keystone alarm services
Keystone alarm services review

Versatile Marketing Solutions, Inc
Monitronics Charged for equipment not installed and services not usable

Maximum Security Alarm Inc
Con Artist

ADT Security - Debra
Dishonest Ripoff steeling your money

Checkmate security systems, inc
Ad service - alarm service

Emergency Detection Systems Las Vegas
Rip Off Alarm Company Las Vegas - Alarm System Installation and Monitoring

Verizon Communications Inc
Verizon Customer Service

EDS Emergency Detection Systems Las Vegas
Charged $400 for Installation of Alarm When Exisiting Alarm Already in Place