Dhl
Missing items

Shops, Products, Services

Ordered a desktop from Dell. Unit did not arrive by scheduled time. DHL website showed no record of the tracking number. Just received this response from Dell:

I apologize that you did not receive the order for refurbished system and I understand that you wish to know the status of the order. I will be glad to provide you the information.

I have checked our records and I see that the order is lost in transit. I have set up a replacement, it should ship within approximately three to seven business days (based on parts availability) to the original ship-to address listed below


Company: Dhl
Country: USA
State: Florida
City: Plantation
Site: www.dhl-usa.com/home/home.asp
  <     >  

RELATED COMPLAINTS

Dell Computer
Shipping promised next business day but order delayed to December 22

Dell Customer Service
Defective replacement motherboard and weeks without a computer

Dell
Charged for Both Computers and Rebate Denied Despite Mailing Receipt Confirmation

Dell Cust
Trying to get New XPS 8500 - XPS 8500 — Customer Service for delivery. Customer Care. Lol

Dell Inc
Do not be impressed with

Dell
Laptop and mouse orders delayed and cancelled over DHL shipping dispute

Dell Computer
Third XPS 15Z replacement was refurbished instead of new

Dell
Laptop order canceled without notice before birthday

Dell
Refurbished Replacement Monitors Despite Claim of New Replacement

1st Choice Memory.com
Charged for Memory that was not shipped, Refusal to provide customer with a Tracking No. To check status, Refusal to respond to inquiry about order, Refusal to refund or replace order