Dish Network
Free Move Promise Denied, $75 Fee Unless Another Year Committed
- 10-04-2002
- 2
Purchased Dish Network services from a representative that came to my door. Was told that if I committed to 1 year of a certain level of programming that I would not be charged a transfer fee if I moved during that year.
I committed to the year and 8 months later when I called to schedule the move I was told that it would cost me $75 unless I committed to another year.
After speaking to three customer service reps, they refuse to honor their promise. They said that I have no proof that I was told that a move would be free and they would not do it unless I committed to another year. I refuse to be taken into another years contract - I made my 1 year commitment and have honored it. I feel they should honor their part.
Renee
Mesa, Arizona
Company: Dish Network
Country: USA
State: Colorado
City: Littleton
Address: 5701 S. Santa Fe Drive
Phone: 8003333474