National Small Business Alliance
Withdrawal of funds before "30 free trial" and no refund!

I made the mistake of signing up with National Small Business Alliance. I emphatically emphasize that anyone considering signing up with their company, DO NOT DO IT!

I signed up with the impression the program was $149.95 fully refundable if I cancelled my membership during the "30 day free trial". Not only did they charge my account the $149.95 within days of signing up, within two weeks my account was charged another $349.95. I was unaware of this charge and it really messed things up for me. I called the company and cancelled my membership.

It has been a few months now since I cancelled my membership. I called after a few weeks and was told I had to wait 30 business days for my refund. I thought that was ridiculous seeing they had my money before they were supposed to but I accepted that.

Well the 30 days came and went. Still no refund. I finally look up this company and find hundreds of complaints about them. I contacted Dennis Mario and he forwarded my email to Romy to investigate.

She did. She contacted me to let me know the check was in the mail. A week passed and no check. I contact her again and she insists it is mailed but will look into it. Amazingly there was some "glitch" in the system and she does not know why it shows my check was mailed even though it wasn't. So I was assured it was mailed on December 14th. Guess what, still no check. I contacted Dennis again and still he insists the check was mailed. He has been very rude because the fact I did not receive that refund, I was not able to give my kids Christmas. He responds to me and I quote "why in the world would you buy something if you can't afford it?"

My response to you Dennis, had your company not taken my money before the 30 day "FREE" trial, I wouldn't be out anything.

Company: National Small Business Alliance
Country: USA
State: California
City: Palm Springs
Address: 180 N Luring Dr Ste 300
Phone: 7603225572

  <     >