Staples.com
My Second Black Friday Rip off from Stapes on the Tom Tom

Today I receive a postcard stating the Tom Tom I purchased on Black Friday was ineligible for the $40 rebate due Invalid Outside promo date.

Again, both are Staples fault. When I called they said they were aware that there was a Server problem on Black Friday and the order dates were wrong. Another email I received on Dec. 11 said:

We appreciate your inquiry concerning this issue, Kimberly.

I have received your inquiry about the status of your rebate. I have refunded your Master card $20
and sent you $20 courtesy coupon to make the $40 rebate. You will receive the refund within 5
business days and courtesy coupon $20 within 10 business days.

I apologize for any inconvenience this may have caused you. Please contact us if you require
further assistance.

Thank you for your patience concerning this matter.

Missy
Customer Service Representative

E-mail: support@orders. Staples.com
phone: 1-800-3STAPLE (1-800-378-2753)
fax: 1-800-333-3199
online: http://www.staples.com/sbd/content/help/contact/index.html

I can't believe more people aren't having the same trouble with the STAPLES.com Black Friday rebates.

I've now ripped on $80.00 in rebates. Thanks Staples, and Merry Christmas.

Company: Staples.com
Country: USA
State: Florida
City: Miami
Address: P.O. BOX 0288516
Phone: 8772666483

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