Dish Network, Echo Star
Receivers returned and signed for yet account sent to collections

Question: I sent 2 receivers back they were tracked and signed by Mr. Garcia on 03/25 but I have not received a refund check. My new phone #. I'm waiting for a call or e-mail today.

Thank you for your email. In order to research your account and assist you with your request, we will need more account information. Please provide us with the phone number listed on your account and your account number so that we may further assist you.

Your business is greatly appreciated and we thank you for allowing us to be of assistance to you
Account number is xxxxxxxxx / Phone number xxxxxx I'm assuming you already had this information at the time of your reply, for it is in your correspondents do you truly need a phone number. I have changed phone co. due to work mandates. You can call me at my new number but I would prefer all correspondents be in writing on the web for obvious reasons. I have all tracking info on your equipment, as stated in prior e-mail. I have been turned over to a collections agency for a sum of $71.89. Yet dish network owes me $1142.31. Your collection dept. has no problems finding my address account # and new phone #. I understand this is a large corp. with multi dept. Yet in the past when I have called your co. they have quoted word for word all past conversations.

Company: Dish Network, Echo Star
Country: USA
State: Colorado
City: Englewood

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