Best Buy - Return Policy
Return refused at 35 days under 30-day policy printed on receipt back

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Best Buy

Www.bestbuy.com

Do you always read the BACK of your receipt? I can't say that I ever do, as I assume they are advertising. Best Buy's policy to no refunds or exchanges after 30 days. I was at 35 days, the product was still shrink wrapped, so it was clear it had never been opened. The manager said he was unable to over-ride policy and said I should call customer service. I was on hold for 20 minutes, only to be told the exact same thing - no exceptions.

We're talking over $350 dollars! After buying thousands from that store over the years, all of which they had on file and couldn't care less.

Never again.


Company: Best Buy - Return Policy
Country: USA
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