Wal-Mart
Night electronics staff refused service and made racist remarks

My mother and brother went to this 24 hour Walmart to try and buy a digital tuner radio for my cousin whose birthday is coming up soon.

They could not find anyone to wait on them. This happened Sunday, 16 September and it must have been around midnight or so because my mother does not like to be out very late.

My mother does not even know what digital or analog means and, yes, she does understand English! She gets a nice retirement check for having worked as a school janitor for many years and supplemented that by cooking Mexican food at several of the best Mexican restaurants in town and for numerous upscale caterers so she is not poor! I drive a truck and can get her what she wants so she is doing OK.
She went in with my brother but Nobody would wait on them in the electronics department. They were standing around in a group gossiping and making racially charged remarks about Native Americans and Mexicans and how the world would better off without them.

She was looking on the sides of the display merchandise and thought she saw something that my brother would like. She has bought display models in that same store before so she was trying to get the model unplugged when suddenly she was surrounded with a big White guy and a big Black guy and several others who worked at Wal-Mart. The Black guys asked her what the hell did she think she was doing and she said she did not know the difference between digital and analog but she wanted to buy the radio. She was told that display models aren't on sale. She said that she had bought display models there before. The Black guy told her that she was probably trying to steal it and she needed to go to another Wal-Mart because they couldn't help her. She was highly offended and left the section. As she left, she heard the Black saying, " I am glad that crazy old bXXXX is gone. She probably couldn't speak no English anyway. We don't need that trash in here."

My brother was so mad he wanted to punch out the Black guy and the white guy who was laughing and said that"the freaks come out at night and so do the stealing wetbacks!" But since my brother has a high degree rating in several martial arts, it would probably have been murder if he had gotten started on those guys so he thought the better of it and left the store.

Ironically, that is the only Wal-Mart store in Austin that carried exquisite Mariachi sombreros, authentic beautiful Mexican serape blankets, Mexican cosmetics and very nice high-end imports from Mexico. Yet, they tend to discriminate against Mexican American customers on the night shift!

Obviously they don't want Mexican American business, Native American Business or any business on the night shift. We were probably interrupting their gossip session, reluctance to do their job to sell us merchandise!

We are not going to that Wal-Mart anymore and I think consumer complaints readers need to know about it.

Company: Wal-Mart
Country: USA
State: Texas
City: Austin
Address: 710 East Ben White Blvd
Phone: 5124436601

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