Lowes
Poor service!

Do not buy a warranty or appliance from Lowes. We have a Maytag dryer. The dryer will not start. I called Lowes 1 month ago to get the repair covered under the warranty. They sent out an inept repair technician that diagnosed a blown motor. A full week later he returned, replaced the motor and it didn’t fix the problem. He then diagnosed a bad timer and said that it would be an additional week before he could return to make that repair because he has various doctor appointments and such. When I called Lowes I spoke to a Supervisor named Christy and told her that the repair time was unacceptable and that the repair man was completely incompetent. The only response she would give me is “they are certified by Lowes” and “We have to let them make the repairs”. The needed repair is a $75 thermal fuse and thermostat.

This experience has turned me away from Lowes, appliance and warranties. I have never had such poor service from any company!!!

Company: Lowes
Country: USA

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