Cingular - AT&T Wireless
Dropped Calls for Over a Year and Forced Phone Upgrades

Shops, Products, Services

I have complained for over a year about dropped calls and not being able to use my cell phone in a major city, "Birmingham, AL" All I get from Cingular now the new AT&T is: It is your phone Mr. Customer, you need a new phone and that comes with a 2 year service contract of even more crappy service. After 2 "new" phones which by the way have about a 30 second warranty, another thing they forget to mention, I still have the SAME problems. They WILL NOT own up to the fact it is their crappy NETWORK, not the customers cell phones. They want you to pay that bill in full EVERY month but they "Cingular" Do not have to provide ANY level of service. I can produce at least 6 people who have Cingular who can and will attest to the sorry service that Cingular provides. If I had the time and the money I would haul their sorry asses into court and using their own records of dropped calls and unhappy customers make them repay us for this lack of service. It should be noted that if anyone reads the contract Cingular has no obligation to provide ANY level of service! Buyer beware.


Company: Cingular - AT&T Wireless
Country: USA
State: Georgia
City: Atlanta
Address: Glenridge Highlands Two 5565 Glenridge Connector
Phone: 4042366000
  <     >  

RELATED COMPLAINTS

AT&T / Cingular Wireless
Forced to migrate to costlier Cingular plan after merger

Cingular Wireless
Migration Fee Charged and Cingular-to-Cingular Calls Not Free

AT&T Wireless - Cingular
Told to switch every line to Cingular to service broken phone

Cingular
Constant dropped calls and $1200 bill after buying phones

Cingular Wireless
Billed $164 Instead of Usual $38 After Switching Service

Cingular Wireless
Signed one-year contract but company claims two-year contract

Cingular Wireless
Former AT&T customers must sign new contract and pay activation fee

Cingular Celluar
Ripoff

Cingular Wireless
Dropped Calls, Echo and Overheard Conversations on New Phone

Cingular Wireless, Former AT&T
Cingular never contacted AT&T customers to continue service after the merger Ripoff And Nationwide