First Capital Bankcard
Misrepresentation, leading, lying, manipulation, undisclosed, fabrication. Accusatory, toying, robbery, harassment

Shops, Products, Services

This company misrepresented the service as being transferable "... If it doesn't work out. We'll take care of it for you, it can take up to three weeks though". When presented with the paperwork I was underpressure, and intentionally distracted. I asked why they put me down as Owner, since I did not own the company, nor was I a paid employee. They said it would be changed, but to please sign now, they needed to install today.

They also misrepresented the entire amount of cost and charges. I was specific in asking if there would be any other charges in conjunction with this installation other than the $55.12 each month, by anyone. They unhesitantly stated "NO, never". They not only put in the credit card processing machine, but also a "free" check scanner I did not ask for. Charges each month that were debited from the stores accou exceeded the monthly income the store generated. One month triple the stores income before payments to vendors. Each month cost a bundle. Different charges kept cropping up. None of them satisfactorily explained. They worked tightly with the Electronic Processing Company, that claimed I signed a contract with them when accepting the machines, which I did not, and Lease Finance Group.

Lease Finance group I am also filing a report on. EPS, after siphening away much of the owners money, they ceased harassment and debiting eventually, after several more attempts at getting into the bank account disguised as another company and withrawing funds. I don't want these machines, the owner doesn't want these machines, they won't take them back, they play me like a puppet, telling me to call back, then not taking the calls, and telling me they always have to do some checking and for me to call again at a designated time, when they are not there, or tell me they are too busy at the moment, and for me to call again. They always make some excuse why they can't help at that moment, or talk. It has been going on since October. Today they finally got to the end of excuses and told me the List for lease transfer has been terminated, and that people have been harassing them. That must be why they keep asking you to call back again, and again, instead of returning your call. They never returned not one call.


Company: First Capital Bankcard
Country: USA
State: Missouri
City: Kansas City
Address: 1601 E 18th Street, Ste 360
Phone: 4178840003
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