Macy's
No Help Offered in Jewelry Department While Staff Chatted

Shops, Products, Services

I went into this Macy's a couple of weeks ago because this mall is much less crowded then the new mall we have. I was looking for a piece of fine jewelry and had the piece picked out that I wanted (appx. $300.00)...

Stood there... Watched several people from different departments "chat it up" with one another - Stood there... None of these associates offered to get anyone in jewelry department to help me - Decided to go to a different store - On my way out see the jewelry associate standing there - doing much of nothing - Went to Sears got the same EXACT - I mean EXACT necklace for $80.00 cheaper...

When did it become my job to look for someone to help me so that they get the commission...???

Macy's is new in this area - they sure don't live up to their name!


Company: Macy's
Country: USA
State: Virginia
City: Richmond
Address: Regency Square Mall
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