Aaron's Rent To Own
Store Employee Frightened My Two Children, One Disabled, at Home

I am a customer of Aaron's rent-a-center, and I am outraged by the store's treatment of my children. I am behind on a payment due to a tragic death in my family. I had a returned check, and the store person came to my home at 10:00 PM, which is very late. I was not pleased by this action. I do work sometimes 16 hours a day. I informed him that I would make it right.

I then wrote another check for 200.00 and dropped it in the night box. I heard no more from the store. On the morning of 3/21/07, the store person came back to my home. I was at work. My daughter, 17, and my youngest son, who is disabled, were at home. He is 15. My children have strict instructions that they are not allowed to open the door to anyone, for any reason, if I am not at home.

The store person arrived at 9:15, and my daughter and son did not open the door. He knocked on windows and doors, causing my children great fear. Finally, after 10 minutes, my children, talking through the door, said their mom was not home and they were not allowed to open the door. Then the person began yelling and caused great fear in my disabled son. My daughter went to the door very upset, saying I was not home and that she and her brother were going to school. My daughter even told them that she was afraid and was going to call the police. She went to get her cell phone, and the battery was dead. She left the home with her disabled brother, went to the school and called me.

I did think about going to the store myself, but I did not want to cause a scene. It is uncalled for to scare children. In a world full of crazy people, my children did the right thing. I want to know what my rights are. I have made payments on the things I have and would like to keep them, since I put the money into them. But not at my children's emotional well-being.

Company: Aaron's Rent To Own
Country: USA
State: Virginia
City: Buena Vista
Phone: 5402612816

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