Alltel
Ripoff

I was talking to a ameritech customer service person and I ask them about cingular wireless service and he gave me a number to call

In calling the number I reach a sell person thinking it was cingular wireless service

Come to find out it was alltel

Never heard of them before so I sign up for service in which I had for only 2 weeks from july 6 to july 19 is when I called to cancel my service

I found at first I was getting drop calls people had to keep calling back in order to reach me also bad reception voice mail it took at least 5 to 6 rings before it would go into voice mail

I called alltel to ask them if they could change the amount of rings down to 1 rings before it go into voice mail they said no problem

Well it never happen then when I call to cancel my service

After 2 weeks they told me that they would bill me for the whole month that they would not cut my phone off until the next billing cycle they couldnt pro rate the bill

What a joke but I said if you were to turn my service off you would pro rate the bill of course but couldnt pro rated if I turned the service off

I said that makes no sense it the same thing I gonna try to contact the Attorney General office up here to see what can be done about this company because they should not be allowed to do this.

Also when I turn my phone on airtouch is on the screen I thought it was suppose to be alltel.

Regina
cleveland, Ohio

Company: Alltel
Country: USA
State: Ohio
City: Cleveland
Address: 20150 van aken blvd
Phone: 2167514823

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