Smart Bargains
1200 Thread Count Sheets, turned out to be cardboard dont buy any sheets from this company ripoff
- 12-20-2006
- 6
Smart Bargains was having a sale on 1200 Thread Count sheets I got the sheets in and I felt them and didn't think anything of it and put them in the washer. I wash the sheets take them out of the dryer and can we say CARDBOARD sheets I just paid $80.00 for cardboard sheets. I emailed customer service and this is what I got:
We have received your request to return the Luxury 2-Ply 1200TC Striped Sateen Sheet Set. Please note we are unable to accept the return of laundered sheets. If your merchandise is returned back to us, it will be rejected by the warehouse and sent back to you. We thank you for choosing SmartBargains.com.
Victoria
Your personal bargain hunter.
Www.smartbargains.com
toll-free 866-692-2742
So I then called and they gave me the same story sorry we can't take sheets that have been washed back. So basically I told her that if you think you bought 1200 thread count sheets you wash them and they feel like cardboard your S.O.L. There is no return them to my attention I want to feel the sheets and make sure these weren't packaged wrong or maybe a defect in the sheets NOTHING... Basically sorry that you thought you bought 1200 thread count sheets but now that you washed them and really know they aren't what you paid for Im sorry there is nothing we can do. I understand no one wants sheets that have been washed back but I also don't want to pay $80.00 for cardboard sheets!
What happen to the customer service with these companies! At least ask me to ship it back so that they can examine them and see what Im talking about. No customer service today is 1. Say sorry 2. Say sorry 3. I apologize 4. Push off to another rep until you get the Im sorry again there is nothing we can do. Can someone just say sorry you got scammed at least speak the truth!
So to everyone that is reading this and haven't bought from Smart Bargains don't buy any bedding items from them. Remember 1200TC means CARDBOARD!!
Company: Smart Bargains
Country: USA
State: Kentucky
City: Heborn
Phone: 8666922742
Site: www.smartbargains.com