T-Mobile - Voicestream
Collection Notice Received for a Wireless Account Never Opened

Shops, Products, Services

As I came home from work this evening I was surprised to find a bill that was from an Attorney's office in New York. What is most surprising is the notice is on behalf of a wireless company I have never had an account with.

The name as it appears is T-Mobile, formerly Voicestream Wireless.

I'm not even sure where to start as I have never heard of Voicestream Wireless. It's not even clear from the introduction who the "bill" actually belongs to.

Several things are wrong with this notice. First, only part of my first name is used, a name I never go by. Second, it was sent to an address I haven't lived at for years. Third, why hasn't a bill ever come to me from T-Mobile or Voicestream Wireless? Fourth, why the H* isn't the number the "past-due" amount is for listed?

It's bad enough that wireless companies get away with incorrect billing... But to file a fraudulent claim? Ok, something needs to be done!

All I know is somebody had better produce a signed & dated contract, location contract was signed, date of service, and charges of the service, and the phone number as well a list of numbers that those calls were made to.

I think if these companies were forced to issue monetary payments for valid screw-ups... We wouldn't have these problems. I bet they would give a rat's @$ about customer service then!!!


Company: T-Mobile - Voicestream
Country: USA
State: New York
City: New York
Phone: 8886470633
  <     >  

RELATED COMPLAINTS

Law Offices Of Mitchell N Kay, P.C
Money Owed to T-Mobile, Formerly Voicestream Wireless

Voicestream Wireless
Stolen phone: must buy new phone or account is cancelled

Voicestream Wireless
Phones do not work in my area, $700 early termination charge

Voicestream Wireless
Incoming calls play fax noise, billing errors, no replacement phone

T-Mobile, Voicestream
Collection Calls Seven Years After Disputed Wireless Bill

Voicestream Wireless
Overcharged monthly, frequent outages, contract dispute

Law Offices Of Mitchell N. Kay, P.C
Claiming fraudulant billing information for VOICESTREAM WIRELESS (currently TMobile)

VoiceStream
WILL rip you off!

VoiceStream Wireless
Billed over $1100 by collector after never receiving final bill

Mitchell N Kay
Sent me a phony collection letter on a TMobile account and offered to settle the debt for 40%