Packet 8, 8 X 8
8X8 Inc. Ripoff, Bad service with unskilled Tech Support, Can't call out, Dropped Calls

Take to Box 8 since I Have had great achievement with additional VOIP providers. They got 8 weeks to interface my quantity to begin with, and so I was spending equally Box 8 & Comcast for telephone support. Then when I attempted to connect the Box 8 router/adapter it didn't function. I'd to complete 3 technology calls and many hours later to obtain the adapter to function. Simply to inform you I am pretty pc/technology aware. Easily was wise I'd have terminated within the first thirty days. Following the telephone was findly put up the actual headache began. Continuous dropped calls and also the support might occupy to some moment to really contect and call several after which over half the full time we'd obtain a chaotic signal. We're able tonot make use of a fax machine using the support due to the phone wait might time-out the fax machine. The particular support has poor sign quality with splitting up and displays. We're able tonot walk-around using the telephone because of the phone will be decreased. After a few months of poor & occasionally low-operating telephone support I've had enough. I've attempted to work well with their new Technology Division plus they DON'T HAVE ANY options plus they wish to perform the Blame-Game saying it's Comcastis problem not their. We've the greatest web rate accessible through Comcast and also have had equally Comcast electronic & Vonage VIOP providers plus they both worked just good. I examined using the FCC and discovered that VOIP providers are basically unregulated so that they don't have any guidelines and certainly will escape with almost anything. I am processing with are accountable to hopefully save somebody who is considering joining Box 8, the headache of poor telephone support. If you were to think you're likely to conserve money, reconsider. One very last thing, along with the poor support I likewise discovered they have A30 day progress termination term plus a $59,99 early termination charge. It is on the site, nearly concealed, towards the underside of the long-Terms & Support page. Buyer Beware, make certain if you will find any kinks with this specific telephone support that you simply stop inside the first thirty days are you currently are secured set for 12 weeks of poor support if you don't wish to spend a charge. I am spending the thirty days terminatin & $59.99 termination charge simply to eliminate this terrible support.

Company: Packet 8, 8 X 8
Country: USA
State: California
City: Santa Clara
Address: 8x8, Inc. 3151 Jay Street

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