Dillards Department Store (Middletown, OH)
They'd unworn!

The Dillards and I visited within our city to complete some shopping. I purchased my child a set of sneakers, after I purchased them, nevertheless she wasn't with me, and sadly they didn't match. After I visited return them, the revenue worker explained I really could not return them simply because they have been used, and was really rude. THEY'D NEVER BEEN USED!!! They didn't match my child, consequently she couldn't put them on. After I insisted they'd unworn, she named another sales worker, really I later discovered she was some kind of supervisor, who explained the same. I really could not think it! I proceeded to leave, to ensure that I really could hear them plus they started intentionally talking about me. I chose to visit with customer support to see them of the occurrence. The woman there stated that she couldn't realize why both of these girls wouldn't return the sneakers, when it had been apparent to her they had unworn. She did actually apologize and return them.

It was not the very first time that I've had issues only at that Dillards nevertheless. Earlier this Feb, I may not think rudely I had been handled, and created a return within the boot dept.! The woman that had offered me the sneakers, and also the woman who had been returning them for me personally were blatently having a discussion right before me about which of these had offered me the shoes and would shed the sale/commission, or whatever it's they get free from creating a sale. It had been unpleasant and really daunting for me personally. Actually after I had initially purchased the sneakers two women held privately approaching me informing me to express not another and their title is so they could easily get credit after I examined. Discuss unpleasant! When I examined these fought about who attempted to obtain me concerned, and would obtain the credit right before me. No cheers!

Company: Dillards Department Store (Middletown, OH)
Country: USA

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