Goldstar Van Lines
It's taking them over a month to deliver my stuff

Goldstar Van Lines picked-up my household belongings (clothes, bed, linens, kitchenware, etc) on July 22 in Garden Grove, CA to be delivered to Cambridge, MA. As per the contract, estimated delivery date was to be between Aug 12 and Aug 22. It is already Aug 26th and my items have not been delivered. I called them several times and talked to the supervisor, Michelle. As of last week, Aug 18th, my belongings had not left their point of origin, San Jose, CA. Goldstar Van Lines has never called me to warn me of any delays in shipment. On 10 Aug, I called and was told my items would be delivered on the weekend of Aug 19th. On Aug 18th, I called to ask for an estimated delivery time and was told that the shipment had not left their point of origin. On 25 Aug, I called again and was informed that my belongings would be delivered "around" the first week of September, and there's nothing they can do to make it faster. Because of this delay, I have to buy some of my crucial needs like clothes, kitchenwares, bedding, etc. Do not ever trust them with your belongings! Check Better Business Bureau - Silicon Valley for more complaints about them.

Company: Goldstar Van Lines
Country: USA

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