Dish Tv
$100 Mail-In Rebate Rejected After Three Months

My service with Dish was in Ga. And the below is my complaint about the lack of a rebate. I think they are running a scam with this nonsense about not giving the promised rebate.

June 30

Charles W. Ergen, CEO
EchoStar Communications Corporation (NASDAQ: DISH NETWORK)
(ROR redacted addressand phone number for security purposes)

RE: Complaint and Canceled Account 8255 90 911 8614XXX

Dear CEO Ergen:

I want you to know that I am very disappointed and very annoyed at the way your company handles the "Mail In $100 Rebate". So annoyed that today I contacted a 'Jason' at your 800 number and arranged for my service to be terminated after the period that it is paid through is up.

On March 9th I completed each and every block of required information on your Redemption Form and mailed it off to the DISH $100 Back Offer in Grand Rapids, MN. Today the 30th of June I get a form letter along with the original submission. I am told that my request could not be processed as I had not selected which programming I had with Dish.

I examined the entire form and nowhere on it am I asked to select any of the programming. I filled in each blank correctly and provided the requested documents.

I expected your firm to have provided the $10 a month rebate but you have not done this.

In my opinion this is a 'bait and switch' sort of operation which needs to be reported to the BBB and I will also complain to them about your company.

Despite this Grand Rapids firm having both my phone and email it takes 3 months for you to let me know that your company was not providing the promised rebate.

I find that your company is not operating honestly, you advertise a $100 rebate and when I returned the forms filled out as you requested you wait 3 months to tell me I am not getting my rebate. This is underhanded and dishonest and I will not continue to deal with a company that operates in this manner.

After July 25th I will be with either Direct or AT&T. I don't know if they are any better than your firm but I won't reward your dishonesty by remaining one of your customers.

B
Atlanta, Georgia
U.S.A.

Company: Dish Tv
Country: USA
State: Colorado
City: Englewood
Address: 9601 S. Meridian Blvd
Phone: 3037231000

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