Comcast Cable
Charged $32 for On Demand Shows Despite Howard Stern Subscription

I subscribe to the Howard Stern On Demand for $13.99. Some of the shows where under "Uncensored TV" which states "It is also available by subscribing to the Howard Stern On Demand." Since I have Howard Stern On Demand, I watched it because I thought it was available to me.

Guess not. I was charged $32 for watching these programs, on top of the $13.99 a month for the subscription.

I called customer no service and they said that I was in the wrong area and it says that you have to view it under the "Premium Channels" menu. It does not say that. They refused to reverse the charges saying I watched it in the wrong area.

My cable bill, with TV, internet access and phone is over $200 a month and they won't credit me $32. Crooks!

I will be at the Bellflower office at 14338 Lakewood Blvd, Bellflower, California on Saturday, May 6 at 9am with a sign that reads "Comcast screwed me over! Ask me how!" Come by to see!

Company: Comcast Cable
Country: USA
State: Texas
City: Dallas
Phone: 8882555789

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