First American Home Buyers Protection
One-Year-Old Without Air Conditioning as Warranty Company Refused Outside Contractor

My wife called 1st American buyers protection co. Early Tues. Morning to inform them that our AC wasn't working. We bought a homeowners warranty with them at the closing of our house last Sept. They told us that they contracted with only one company that serviced our area (Boerne) and that other company's did not want to service that area do to the cost of gas.

I told them that I would be glad to find an AC co. That would come out to Boerne. They told me that if I did they would not honor our warranty nor would they pay for repairs. We live 25 min. Outside San Antonio 3rd largest city in Texas. I can't believe that 1st American could not find us an AC co.

We are still waiting for them to call us with a co. That will fix our ac. They guaranteed us that we would be contacted by the AC contractor by the 2nd day which has come and gone. Yes, our one year old daughter is still burning up.

Company: First American Home Buyers Protection
Country: USA
State: Texas
City: Odessa
Address: PO Box 13327
Phone: 8009923400

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